Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
Get everyone out of the building or area where you suspect gas is leaking.
Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
From a neighbor's home or other nearby building away from the gas leak, call your propane retailer right away. If you can't reach your propane retailer, call 911 or your local fire department.
Stay away until your propane retailer, emergency responder, or qualified service technician determines that it is safe to return.
Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.
To help prevent gas leaks, it is important to make sure your gas appliances are properly installed and vented, and kept clean and in good working order. Annual inspections by one of our qualified technicians is also recommended. To reduce a chance of fire, be sure to keep all combustible materials away from furnaces, water heaters, ranges or other gas appliances.
For additional peace of mind, an easy-to-install home gas detector unit can be purchased for about $50. Typical gas detectors will identify methane and propane gas. A separate detector is needed for carbon monoxide (approximately $50). Gas detectors are especially recommended for the elderly or anyone with a diminished sense of smell.